
To restore specific files, scroll through the list of the files and select the files that you want to restore.
To restore all the files, click Select All. Depending on your requirement, perform one of the following:. The contents of the selected folder are displayed. Go to the external device folder where the files and folders are backed up, select that folder, and then click OK. If your data was backed up on the local hard disk of your computer, skip steps 3, 4, and 5. If you backed up your data on an external storage device, connect the external storage device to your computer and follow the remaining steps in this section. Click Restore or Retrieve More Files in SupportAssist Recovery Assistant. For the list of system models where this feature is available, see the Dell SupportAssist OS Recovery Support Matrix on the SupportAssist OS Recovery documentation page.Īfter you reset your computer using the Reset and update option, you can restore your data from the external storage device by using the SupportAssist Recovery Assistant. NOTE Restoring data by using SupportAssist Recovery Assistant is supported only on certain Dell system models. You must have restarted your computer after resetting your computer using the Reset and update option and the SupportAssist Recovery Assistant must have finished updating Dell drivers and other software updates. You should have a backup of your data in an external storage device if your files were not backed up on the local hard disk of your computer. Your computer must be connected to a power outlet. If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log
The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row.